A social media agency plans, creates, posts and advertises your content on platforms like Facebook, Instagram, TikTok and LinkedIn, then reports on what it delivered. With 30.7 million social media user identities in Malaysia, about 85% of the population (DataReportal, October 2025), most brands can’t afford to treat social as an afterthought.
Below are 11 Malaysian social media agencies worth shortlisting, a side-by-side comparison table, and a checklist for choosing one. We’ve checked that every agency listed still has a live website.
What does a social media agency do?
A social media agency runs your brand’s social channels for you: strategy, content creation, posting, community management, paid ads and performance reporting. Some agencies cover all of these; others specialise in one area, such as influencer marketing or paid ads.
Typical services include:
- Strategy: choosing platforms, audiences, content pillars and goals
- Content production: graphics, short-form video, captions and copywriting
- Community management: replying to comments and DMs, moderating, handling complaints
- Paid social: setting up, testing and optimising ads on Meta, TikTok and LinkedIn
- Influencer/KOL campaigns: sourcing and managing creators
- Reporting: monthly results against agreed KPIs
Timing matters too. If TikTok is part of your plan, see our guide on the best time to post on TikTok in Malaysia.
Which social media agencies in Malaysia should you compare?
Start with this table, then read the profiles below. One Search Pro is listed first as it’s our own agency; the rest are in no particular order.
| Agency | Platforms / services | Best for | Website |
|---|---|---|---|
| One Search Pro | Facebook, Instagram, TikTok and LinkedIn ads; social media management; content strategy; reporting | SMEs wanting paid social plus SEO and Google Ads under one roof | One Search Pro’s social media marketing service |
| INFLUASIA | Influencer marketing, media network advertising, digital solutions | Influencer-led campaigns at scale | influasia.com |
| Kingdom Digital | Social & content marketing, 360 campaigns, video, creative automation | Big consumer brands wanting award-focused creative | kingdomdigital.com.my |
| Team Lewis | PR, digital marketing, creative, global campaign management | Multi-market and tech brands needing PR plus social | teamlewis.com |
| Mad Hat PR | Social content & management, PR, influencer engagement | Brands that want social tied to PR and storytelling | madhat.asia |
| Tiara Digital Advertising | Social media management, paid social, Google Ads, video | Local SMEs wanting localised content and ads | tiara.my |
| Maroon Studio | Social & content, games & AR, web design, photo & video | Engagement campaigns using gamification or AR | maroonstudio.com |
| Jumix Design | Branding, eCommerce, digital marketing | Brands needing branding and social together | jumixdesign.com |
| AJ Marketing | Influencer marketing, performance marketing, social media management | Regional APAC influencer campaigns | ajmarketing.io |
| Lion & Lion | Strategy, creative, social, media | Larger brands wanting integrated social and media buying | lionandlion.com |
| Nextsclick Digital | TikTok, LinkedIn, Meta and YouTube ads; programmatic; landing pages | Performance-driven brands focused on leads and sales | nextsclick.com |
Social media agency Malaysia: our 11 picks
Each profile covers what the agency does, its highlights, services and website, so you can shortlist two or three to contact.
1. One Search Pro
One Search Pro (One Search Pro Marketing Sdn Bhd) is a Kuala Lumpur digital marketing agency based in Taman Segar, Cheras, helping businesses grow online since 2017. Its social media marketing service covers both paid social and day-to-day account management, with campaigns run from audience definition through launch, optimisation and reporting.
Highlights:
- Paid campaigns on Facebook & Instagram, TikTok (short-form video for awareness, traffic and sales) and LinkedIn (B2B lead generation)
- Social media management: consistent posting, content planning and community management across your active channels
- Community & content strategy plus tracking and reporting, so you can see what each channel delivers
- Also offers SEO, Google Ads and website design, useful if you want social and search handled by one team
- Free consultation before any proposal
Services
Facebook & Instagram Ads, TikTok Ads, LinkedIn Ads, Social Media Management, Community & Content Strategy, Tracking & Reporting
Website
Contacts
Email (info@onesearchpro.my), Phone (03 3009 5621), Facebook
2. INFLUASIA
INFLUASIA is an award-winning digital and influencer agency that specializes in influencer marketing, social media management, and content creation, all of which are great for boosting your social media presence.
The agency operates a network of Malaysia’s leading news and media sites and has worked with over 300 brands and agencies to bring their digital marketing campaigns to life.
Highlights:
- Has a database of over 49,000 local and 9 million global influencers
- Provides data-driven and effective influencer marketing campaigns through intelligent technology and expert assistance
- Develops compelling content that resonates with the target audience
Services
Media Network Advertising, Digital Solutions, Influencer Marketing
Website
Contacts
Email, Phone, Facebook
Notable Clients
Grab, Netflix, Sunway, Versa, Mamee
3. Kingdom Digital
Kingdom Digital is one of Malaysia’s most awarded Social & Content agencies based in Malaysia.
Their focus is a lot on developing strong relationships not only with you as a client, but also by helping you develop meaningful experiences with your consumers across multiple platforms.
Kingdom Digital has also recently joined Hakuhodo Inc., an integrated marketing solutions company based in Tokyo, Japan!
Highlights:
- Won several awards, including the Marketing Excellence Awards, Dragons of Asia Awards, and the A+M AOTY & MARKies
- Offers Digital Creative Automation (DCA) services that use their own proprietary delivery system to deliver personalized digital ads and videos to consumers
Services
Social Media & Content Marketing, Digital 360 Campaign, Web Experiences, DCA, Video Production & Stories, Digital Creative Production
Website
https://kingdomdigital.com.my/
Contacts
Email, Phone, Facebook
Notable Clients
Silky Girl, Lactel, Inti, Digi, Acuvue, Nutox
4. Team Lewis
Team Lewis is a PR Agency that offers digital marketing services with 24 offices across the globe, one of them being Kuala Lumpur.
They promise to go beyond cool campaigns and vanity metrics and are instead focused on solving problems and understanding what is really needed to deliver results.
Highlights:
- Provides an international team that operates in over 80 markets to deliver award-winning brand experiences
- Has access to over 500 specialists who speak over 40 languages
- Has a diverse client base from various industries, including automotive, cybersecurity, and enterprise technology
Services
Public Relations, Digital Marketing, Creative, Analytics, Global Campaign Management, Demand Generation, SEO Branding, Marketing Research, Crisis Management
Website
Contacts
Email, Phone, Facebook
Notable Clients
Schneider Electric, Turkish Airlines, Skechers, GE Healthcare, Mitsubishi Electric
5. Mad Hat PR
Mad Hat PR is a people-first creative PR and social media agency that’s focused on telling the right stories.
This agency offers a young outlook that’s paired with a wealth of experience, bringing years of combined communications expertise and creativity to all digital marketing ventures.
Highlights:
- Established in 2015 and provides over 9 decades of combined experiences
- Known best for their #stayathome campaign during the social distancing period
- Offers creative communications strategies, which involve campaign development, creative and event conceptualization, and social media strategy
Services
Creative Communications Strategies, Content Development & Production, Media & Public Relations, Influencer Engagement, Social Media Content & Management, Issues Management
Website
Contacts
Email, Phone, Facebook
Notable Clients
Cadbury, Rexona, Lifebuoy, Heineken, Kotex
6. Tiara Digital Advertising
Tiara Digital Advertising aims to be your all-in-one digital marketing agency social media solution, providing you all your digital journey essentials needed on your journey.
This award-winning company doesn’t just send out a quotation of their services but provides a free full-scale consultation to ensure you get the right solutions for your digital marketing endeavors.
Highlights:
- Won awards from SME CORP & MITI Malaysia for SME Competitiveness Rating for Enhancement and Coach & Grow Programme for Most Business Progress via Technology Adoption
- Has a wide range of clients, both local and international
- Has a distinct focus on ensuring each piece of content is especially localized
Services
Social Media Management, Social Media Paid Marketing, Google Ads Management, Video Marketing
Website
Contacts
Email, Phone, Facebook
Notable Clients
Smart Reader Kids, Coway, Dr MI Medispa, Skippy, SimplySiti
7. Maroon Studio
Maroon Studio is a boutique interactive design and social media solutions agency based in KL.
They are renowned for using cutting-edge strategies and the latest technologies to produce memorable digital experiences that engage users and produce desired outcomes.
Their team of qualified experts combines their knowledge and creativity to create compelling campaigns that connect with the desired target markets.
Highlights:
- Provides Gamification services, which brings gaming elements into non-gaming business contexts, a great way to boost engagement
- Includes influencer engagement and community engagement as part of campaign targets
Services
Social Media & Content Marketing, Games & AR, Website Design, Photo & Video
Website
Contacts
Email, Phone, Facebook
Notable Clients
Watsons, llaollao, MyNews, PINK by Pure Beauty, AirAsia
8. Jumix
Jumix Design is an award-winning digital branding agency that focuses on branding and digital marketing. They work with a wide range of clients, from small local businesses to large global corporations.
Jumix is adamant that any business can be successful by offering a contemporary design, compelling content, and diverse marketing techniques.
Highlights:
- Evolved from solopreneur (founder Sanz Teoh) to now an agency of experts
- Has worked with over 500 clients and has even made over 500 websites
- Claims to have 30+ millions of revenue made for their clients
Services
Branding Services, eCommerce Services, Digital Marketing
Website
Contacts
Email, Phone, Facebook
Notable Clients
Mobile Legends, eRider, MoonTon, Carte Kitchen, Espada
9. AJ Marketing
AJ Marketing is a digital marketing agency that’s all about solving your marketing challenges in the Asia-Pacific.
They’re especially well-known for their influencer marketing across various Asia Pacific countries, where you can subscribe to a plan and request influencer collaborations scaled to your preference.
Highlights:
- Has over 7000 partner influencers with a 1.3 billion audience reach
- Covers countries such as Singapore, Japan, Korea, Taiwan, Indonesia, Malaysia, Vietnam, Philippines, Thailand and India
- Includes celebrity campaigns and digital billboards
Services
Influencer Marketing, Performance Marketing, Social Media Management, SEO, Press Release, Celebrity Campaigns, Digital Billboards
Website
Contacts
Email, Phone, Facebook
Notable Clients
Rakuten, Microsoft, AMD, Adobe, TikTok
10. Lion & Lion
Lion & Lion is a full-service award-winning digital marketing agency with offices in KL, Jakarta, and Singapore.
Their service covers tailor-made solutions in areas such as strategy, creative, social and media, combining brand marketing and media strategy to deliver the best results.
Highlights:
- Consists of over 120 specialists who have served over 15 markets thus far
- Includes media audits & strategy, e-commerce, content & partnerships services
Services
Strategy, Creative, Social, Media Services
Website
Contacts
Email, Phone, Facebook
Notable Clients
BigPay, Samyang, AIA, Redoxon, Mars Petcare
11. Nextsclick Digital
Nextsclick Digital is an ROI & performance-driven agency based in Malaysia.
Their performance marketing strategy and services promise to convert your traffic into actual leads or sales, with the goal of doubling or tripling your sales on various digital platforms.
Highlights:
- Won the Gold award for Asia E-commerce in 2021
- Includes TikTok Ads, LinkedIn Ads, Facebook & IG ads, and YouTube Ads services
- Provides programmatic ads that target specific audience behaviors and automate the decision-making process for media purchases
Services
Digital Strategy, Landing Page Design, Online Advertising
Website
Contacts
Email, Phone, Facebook
Notable Clients
GHL, JobStreet.com, DiamondPlatinum, Kamdar, Yeo’s
How do you choose the right social media agency in Malaysia?
Pick the agency whose strengths match your main goal (awareness, leads or sales), then check its work, reporting and contract terms before signing. Use this checklist:
- Goal fit: Can they explain how their plan supports your goal, whether that’s brand awareness, leads, sales or driving website traffic?
- Platform fit: Do they have proven work on the platforms your target audience actually uses?
- Relevant case studies: Ask for results from businesses of a similar size and industry.
- Scope in writing: Confirm which platforms, how many posts a month, and whether comments and DMs are included.
- Ad spend vs management fee: Ask whether quotes include ad spend. Platforms such as Meta bill ad spend separately (Meta: how you’re charged for ads), so check how the agency’s fee is calculated.
- Reporting: How often will you get reports and review calls, and which KPIs are tracked?
- Account ownership: Make sure your business owns the pages, ad accounts and creative assets.
- Contract terms: Check minimum terms, notice periods and what costs extra (influencers, shoots, design-heavy campaigns).
- Reviews: Read Google reviews and ask for client references.
Best for / not for: a full-service agency suits businesses that want social, SEO and ads handled together; a specialist (influencer or PR-led) agency suits brands with one clear channel focus. If you need a broader partner, see our list of the best digital marketing agencies in Malaysia.
Want to talk to One Search Pro about your social media?
If you want paid social and day-to-day management handled by one team, book a free consultation with One Search Pro. We’ll look at your current channels and suggest where to focus first.
See our social media marketing service or contact us.
FAQs on Social Media Marketing Companies
What Does a Social Media Agency Do?
A social media agency specializes in managing, creating, and optimizing content across various social media platforms. They develop strategies, curate engaging content, monitor analytics, and run advertising campaigns to enhance brand visibility and engagement.
Is It Worth Hiring a Social Media Agency?
It usually is if you lack the time or in-house skills. A skilled social media agency brings expertise, time-saving benefits, and a fresh perspective. They understand platform algorithms, trends, and user behavior, which translates into effective campaigns that drive results.
What Should a Social Media Marketing Agency Offer?
A reliable social media marketing agency should offer strategic planning, content creation, community management, data analysis, and performance tracking. They should also tailor their services to your specific business goals and industry needs.
What is the No 1 Social Media in Malaysia?
The top social media platform in Malaysia is currently WhatsApp, with a significant user base. However, platforms like Facebook, Instagram, and Telegram also get high engagement among Malaysian social media users.
What is the Difference Between a Social Media Marketing Agency and Digital Marketing Agency?
While both agencies operate within the digital realm, a social media marketing agency focuses exclusively on social platforms, crafting content and strategies for platforms like Facebook, Instagram, and Twitter.
On the other hand, a digital marketing agency encompasses a broader spectrum, including SEO, email marketing, content marketing, and paid advertising, with social media marketing being just one facet of their services.
Frequently asked questions
What does a social media agency do?
A social media agency plans and runs your brand's social channels: strategy, content creation, posting, community management, paid ads and monthly reporting on platforms such as Facebook, Instagram, TikTok and LinkedIn.
Is it worth hiring a social media agency in Malaysia?
It is usually worth it if you lack the time or in-house skills to post consistently, run ads and track results. An agency brings platform experience and a full team for less than hiring each role yourself.
How do I choose a social media agency?
Match the agency's strengths to your main goal, check case studies in your industry, get the scope (platforms, posts, community management) in writing, confirm reporting frequency and make sure you own your pages and ad accounts.
Does the agency fee include ad spend?
Not usually. Ad spend is billed by the platform, such as Meta or TikTok, and the agency charges a separate management fee. Always ask how a quote is split.
Agensi media sosial mana yang terbaik di Malaysia?
Tiada satu agensi terbaik untuk semua. Pilih agensi yang sesuai dengan matlamat anda, contohnya One Search Pro untuk iklan berbayar dan pengurusan media sosial, atau INFLUASIA dan AJ Marketing untuk kempen influencer.